Welcome to our Customer Support
Contact Us
Have a question or need support?
Reach out to us by logging into your account and using the contact form on the “My Orders” page.
Frequently Asked Questions
What are the locations you can deliver to?
We provide worldwide shipping, ensuring delivery to any destination of your choice.
How do I place an order?
You can easily place an order by adding desired products to your cart and proceeding to checkout. Alternatively, feel free to get in touch with us directly to assist you with your purchase.
What payment methods are available?
We currently offer offline payment methods such as bank transfers to accommodate your preferences.
How long does it take to ship my products?
Our standard delivery duration is currently estimated at 10 days, subject to variations based on location and shipping logistics. For urgent orders or specific timeframes, please contact us for expedited services.
How much does shipping cost?
Shipping costs are determined based on the delivery location and the weight or dimensions of your order. You will be able to view the shipping costs during the checkout process before finalizing your purchase.
What are the typical applications for aluminum sheets and rolls?
Aluminum sheets and rolls have diverse applications, including roofing, construction, automotive parts, packaging, and industrial manufacturing due to their lightweight, corrosion-resistant, and malleable properties.
What sizes and thicknesses of aluminum sheets and rolls are available?
We provide a diverse selection of sizes and thicknesses to meet various project needs. Our inventory encompasses a range of dimensions and gauges tailored for different applications.
This includes aluminum sheets sized at 1.2mm x 1250mm x 2500mm and 4.0mm x 1000mm x 2000mm, along with aluminum sheet rolls in the same dimensions.
Can I get assistance in choosing the right dimensions for my project?
Absolutely! Our knowledgeable team can provide guidance and recommendations to help you determine the appropriate dimensions and sizes for your specific project needs. Contact us for personalized assistance and expert advice from support@tesup.zendesk.com.